REFUND POLICY

Effective Date: October 2024 (Last Updated)

At Webseoplanet.com, we are committed to providing high-quality SEO and digital marketing services to our clients. Before starting any project, we ensure that there is a clear understanding of the services to be delivered, project timelines, and payment terms. Please review our refund policy carefully as it outlines the terms regarding payments and refunds.

1. Non-Refundable Payment Policy

Once a project has commenced and work has begun, all payments made to Webseoplanet.com are non-refundable under any circumstances. This policy applies to all services we offer, including but not limited to:

  • SEO services
  • Digital marketing services
  • Website design and development
  • Content creation
  • Social media marketing
  • Paid advertising management (Google Ads, Facebook Ads, etc.)

2. Project Start Definition

A project is considered “started” once the initial work, research, or planning has been undertaken. This includes the following:

  • Consultations or strategy sessions
  • Keyword research
  • Website audits or technical reviews
  • Content creation or updates
  • Implementation of any SEO or marketing strategies

Once the project has started, the payment is deemed non-refundable.

3. Payments for Ongoing Services

For ongoing services such as monthly SEO or digital marketing retainers, payments are non-refundable after the start of each service period (e.g., month or quarter). Clients must notify Webseoplanet.com in writing if they wish to discontinue services before the start of the next service period. No refunds will be issued for the current or previous service periods.

4. Payment Disputes

In the rare event that you believe there has been an error in billing or payment, please contact us immediately at support@webseoplanet.com. We will review the issue and provide a response within 5 business days. However, please note that refunds will not be provided once the project has started.

5. Cancellation Policy

Clients may choose to cancel a project or ongoing services at any time. However, no refunds will be issued for any payments already made. For monthly retainers or ongoing services, you may cancel future service periods by providing written notice before the next billing cycle. Any services rendered up until the cancellation will not be refunded.

6. Client Responsibility

To ensure the success of each project, clients are required to provide timely feedback, access to necessary resources, and any requested information. Delays in providing materials or feedback may affect the project timeline, but this will not constitute grounds for a refund.

7. Contact Us

If you have any questions or concerns regarding this Refund Policy, please feel free to reach out to us at:

Thank you for choosing Webseoplanet.com for your SEO and digital marketing needs. We look forward to helping your business grow!